In an earlier blog post, I outlined the four areas of a BPM COE:  Governance, Resourcing, Execution, and Reporting and Metrics.  In this particular post, I'm going to provide some additional details on the Governance aspect of the COE.  As I mentioned in the earlier post, Governance can be one of the most difficult components of the COE to build due to the large number of constituents and high level within the organization that needs to be involved.  In organizations where one particular group is leading the BPM charge throughout the organization, obtaining buy-in and co

Pretend for a moment, that you are a brand new BPM project manager tasked to head your company's first BPM project.  The BPM software vendor has just finished  their one week proof of concept (where they made everything look incredibly easy) and your company is in the final phase of negotiation with the software company.