I'm sitting in the Denver airport just after what they hope is their last major snowstorm of year. I was brought in this morning to help a company evaluate BPM software. My BPM evaluation meeting was cancelled due to the snow (I thought everyone here drove 4 wheel drive vehicles) and had some time to think about the processes different customers take when evaluating BPM products. Brandon Dean previously wrote a blog post on prep
One of the key steps in purchasing a BPMS is often to conduct some level of POC to ensure the BPMS matches the organizational needs. In order to obtain the maximum amount of value from the POC effort, there is a significant amount of preparation and planning which should happen before the POC begins. When planning for the POC, there are three main focus areas which must be defined.
1. Scope
Process beginning and ending
Integration to underlying systems