GEM provides an enterprise level exception handling platform for handling exceptions dynamically by project or application. GEM delivers a proactive alerting capability to ensure key process activities are running within acceptable boundaries.  In addition, GEM also contains pre-built buisness activity monitoring (BAM) dashboards to provide a visible layer for exception monitoring.  One of the key features of GEM is the ability to do exception handling dynamically for each application.  GEM administrators can define an application as any number of related processes which then allows for the visibility of consolidated exceptions across the entire set of processes.

Existing exception handling processes are easily incorporated into GEM:

• Exception handling configuration is table driven and can be changed in real time by an Exception Admin
• Default exception process can be used when no exception handling is defined or configured for an application

GEM dashboards provide:

• Specific knowledge regarding which applications and processes are experiencing exceptions, the type and severity of the exceptions, and when they occurred
• IT administrators, process owners, and executive management with the ability to monitor exceptions at multiple levels: application summary dashboard to process dashboards to the individual instances
• A flexible and customizable mechanism for alerting administrators when defined error thresholds have been reached

Click here to schedule a demo or request additional information.  You can also call us at (972) 755-1483 to arrange for a customized demo of Avio Global Exception Management.