AVIO believes in spending time to understand the client's business and how that ties to the components being managed and the service level agreements (SLAs) in place to ensure maximum benefit is delivered.
AVIO Managed Services deliver agile, expert IT management—the foundation of a robust digital enterprise and the reliable engine of innovative, disruptive customer pursuit on the high seas of digital-age change.
Support includes implementation, solutions delivery, and comprehensive management. Utilizing AVIO’s in-house developed Application Reporting and Monitoring Service (“ARMS”) in conjunction with MuleSoft Cloudhub enables our customers to focus on delivering new APIs and integrations that drive business value instead of focusing on the tasks required to ensure development and production systems are operating efficiently.
Support includes implementation, solutions delivery, and comprehensive management of the environments themselves, as well your resident solutions.
Support includes the installation, configuration and ongoing management of your MuleSoft environment and the services it supports.
We offer flexible packages to suit your needs.
Clients can choose from 3 standard offerings:
Full stack monitoring with event filtering, multi-channel notifications implemented either on-site or in the cloud. Notifications can include email and or online chat and messaging tools.
Leveraging the AVIO Best Practices Guide and highly qualified support staff with years of experience AVIO effectively and efficiently administers your environment ensuring the stability, performance, and integrity of its application interfaces and crucial components.
State of the art development and management tools for increased visibility, efficiency, and productivity that include:
AVIO works with both business and IT teams to design and implement changes to enhance the ability of the services to meet the client needs.
Increase the visibility and communication of events that impact the services provided by the environment to business and IT teams through regular reports that detail: