Oracle Managed Services

AVIO is an Oracle Gold Partner in the IaaS, PaaS and Fusion Middleware space, focused on the integration and process technologies and methodologies. With extensive implementation and managed services experience, AVIO personnel are uniquely qualified to partner with clients to provide stable and reliable service delivery.

Get Started

Health Check Graphic

Companies who trust AVIO

Conagra Brands

A True Partner

AVIO believes in spending the time to understand the client's business and how that ties to the components that are being managed and the service level agreements (SLAs) in place to ensure maximum benefit is delivered.

Managed Services icon

Optimal application and environment management

finance icon

Predictable costs and reduced cost of ownership

MuleSoft Maturity Assesment icon

Reduced downtime through proactive monitoring and a preventative approach

Expert on Demand icon

IT staff freed to work on transformational activities for improved business outcomes

Environments Supported

AVIO Managed Services deliver agile, expert IT management—the foundation of a robust digital enterprise and the reliable engine of innovative, disruptive customer pursuit on the high seas of digital-age change.

Oracle Fusion Middleware On-Premise

Support includes implementation, solutions delivery, and comprehensive management of the environments themselves, as well your resident solutions. Oracle Fusion Middleware components supported include:

  • SOA
  • BPM
  • OSB
  • WebLogic

Oracle Cloud Services

Support includes implementation, solutions delivery, and comprehensive management for:

  • Oracle Integration Cloud
    • Process Cloud Service
    • Integration Cloud Service
    • Visual Builder Cloud Service
  • SOA Cloud Service
  • API Platform Cloud Service
  • Infrastructure as a Service
  • Database Cloud Service
  • Java Cloud Service

What Managed Services Cover

We offer flexible packages to suit your needs.

Expert on Demand icon


MuleSoft Maturity Assesment icon


energy icon


Vector (5)




Proof of Concept Icon


professional services icon

Professional Services

transportation icon


undraw_Team_re_0bfe 1

Clients can choose from 3 standard offerings:

  • Platinum: 24x7 Incident Response & Resolution
  • Gold: 12x7 incident Response & Resolution
  • Silver: 12x5 Incident Response & Resolution

Full stack monitoring with event filtering, multi-channel notifications implemented either on-site or in the cloud. Notifications can include email and or online chat and messaging tools.

Leveraging the AVIO Best Practices Guide and highly qualified support staff with years of experience AVIO effectively and efficiently administers your environment ensuring the stability, performance, and integrity of its application interfaces and crucial components.

State of the art development and management tools for increased visibility, efficiency, and productivity that include:

  • JIRA ITIL Certified Help Desk and Confluence Knowledge Base
  • 1-800 Support Number
  • Sophisticated CI/CD framework utilizing Jenkins pipelines for DevOps
  • Full Stack Monitoring with Event Filtering, Multi-Channel Notifications
  • Robust, client accessible dashboard

AVIO works with both business and IT teams to design and implement changes to enhance the ability of the services to meet the client needs.

Increase the visibility and communication of events that impact the services provided by the environment to business and IT teams through regular reports that detail:

  • The status of issues and changes
  • SLA violations and planned mitigation efforts
  • Planned environment changes

About AVIO

We are fanatically dedicated to knowing you, because the more deeply we understand you, the more concrete and the more accurate our common goal of your digital success becomes. Once we both clearly see where you're going, we work together to settle you into your digital niche and identify strategies for adapting you to it most advantageously. And for seamless continuity from strategy to execution, our strategic helping hand becomes a technical helping hand.

Learn More


Accelerate Your Digital Evolution

AVIO’s award-winning team of certified Oracle professionals provides the expert consultation required to ensure your implementation accelerates your evolution.